MTBS Bugs, PLEASE READ (New Registrants, Users, Etc.)

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Neil
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MTBS Bugs, PLEASE READ (New Registrants, Users, Etc.)

Post by Neil »

Last week, MTBS suffered a major crash caused by our hosting company's failed hardware, and a second crash caused by human error (theirs). This required us to move MTBS to a brand new server.

Most of the services have been restored, but we learned that our email server still wasn't behaving properly, and this prevented new members from joining the site. The problem has been solved. If you have been having difficulty getting your account activated, please email customerservice@mtbs3D.com so we can manually activate your accounts.

Sorry for the inconvenience.

Regards,
Neil

User avatar
Neil
3D Angel Eyes (Moderator)
Posts: 5922
Joined: Wed Dec 31, 1969 6:00 pm
Which stereoscopic 3D solution do you primarily use?: S-3D desktop monitor
Contact:

Re: MTBS Bugs, PLEASE READ (New Registrants, Users, Etc.)

Post by Neil »

Hello everyone!

I have an update.

1. We sent out a blast of activation emails to those who wouldn't have received the first one when registering for the first time. If you are still in need of an activation and you didn't receive this email, contact customerservice@mtbs3d.com.

2. Once activated, log on for the first time at this address:

http://www.mtbs3d.com/index.php?option= ... &Itemid=70

This will propagate your account on all MTBS services including the forums.

Again, if there are further issues, contact us at customerservice@mtbs3d.com. Thank you for your patience.

Regards,
Neil

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