By Peter Coffee, VP, Strategic Research, Salesforce.com
The next generation of network-edge device has been, perhaps forever, (mis)labeled as “wearable” tech. As labels go, that’s as accurate but irrelevant as “cellular” phone (only an engineer needs to know what that adjective means) or “fluorescent” light (ditto). These terms of novelty give no hint of the benefits that would make a user care, or a business invest — but those benefits are many, not merely prospectively but in ways that are measurable today.
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