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3D Upgrade Paralyzes DirecTV Boxes

By June 10, 2010Newswires
3D Upgrade Paralyzes DirecTV Boxes
DirecTV customers woke up to gray screens on Tuesday after an automatic update crippled HD DVRs.

By Julie Jacobson

You didn’t need a tweet from DirecTV to learn about an an automatic update that crippled HD DVRs overnight.

By morning, frantic customers and loved ones were already doing what they could to reboot the boxes, or were calling their custom electronics (CE) pros with tales of woe.

“My wife called as I was on the way to work this morning. Kids were up and couldn’t watch Curious George,” wrote FINS on

On the same site, edizzle reported: “It is the update for 3D. all 5 of my boxes were frozen and i have already fielded dozens of calls. most were fine after one RBR (red button reset), some required two. 3D on 6/11 channel 106. get your goggles ready.”

Read the whole story here.

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