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SQL Errors on MTBS

Posted: Thu Feb 24, 2011 12:16 pm
by Neil
We are getting some reports about SQL errors on MTBS in the chat window. However, we are having difficulty duplicating the problem.

If you are getting this error:

1. Download and run CCleaner: http://www.filehippo.com/download_ccleaner/" onclick="window.open(this.href);return false;
2. Can you share your OS and browser versions?
3. Can you share a screencap of the error? Is the error the same every time?

Regards,
Neil

Re: SQL Errors on MTBS

Posted: Thu Feb 24, 2011 4:54 pm
by Fredz
With Internet Explorer 8 on MS Windows XP, each time I start it and type the address of the site :

Image

When I refresh the page, the error is gone and the site is correctly displayed. I had this error last week with Chrome 9 but it has not been the case anymore for a few days, without having to change anything in its configuration.

With Internet Explorer 8, tried this :
- removed temporary files -> no change
- removed cookies -> problem fixed.

Didn't want to use CCleaner since I don't like the idea of a program messing with my data without having any control about what it's really doing in the background. And its GUI is pretty awkward and totally uninformative too.

Re: SQL Errors on MTBS

Posted: Thu Feb 24, 2011 5:49 pm
by Neil
The cookies error kind of makes sense. So that solved it?

Regards,
Neil

Re: SQL Errors on MTBS

Posted: Thu Feb 24, 2011 6:31 pm
by Fredz
Yes, under IE8 it's ok now, didn't need to do that on Chrome 9 though. Hopefully it won't happen for newcomers and this solution should work for existing users.

Re: SQL Errors on MTBS

Posted: Thu Feb 24, 2011 11:26 pm
by cybereality
Finally, thank you Fredz! Clearing the cookies for MTBS3D has solved the problem. This also means that potential users (newcomers) would not be seeing this error at all, so that was most of my worry. So all you have to do is clear the cookies. I also have a plug-in called cookie-safe, which allows you to easy delete cookies for just the site you are on (and also other cool stuff like blocking cookies and stuff like that). So now the site works fine. Nice.

Re: SQL Errors on MTBS

Posted: Thu Feb 24, 2011 11:38 pm
by Neil
Image

Mmmmmm! Cookies! :woot

Regards,
Neil