Hi,
Just like to ask anyone who purchased the Hillcrest Labs Freespace reference kits. I am from Australia and I have sent them a number of e-mails with some questions and they are not responding... Do they ship to Australia? I like to get it before the Rift is released, I like to do Native Tracking in FSX (microsoft flight sim) for the Oculus
Thanks!
Hillcrest Labs not Answering E-mail or phone calls whats up?
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- One Eyed Hopeful
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- cybereality
- 3D Angel Eyes (Moderator)
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Re: Hillcrest Labs not Answering E-mail or phone calls whats
Well I had ordered one of their kits and got it a few days later (in the US). I never had to email them, so I don't know what support is like.
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- One Eyed Hopeful
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Re: Hillcrest Labs not Answering E-mail or phone calls whats
Thanks for the quick reply, I was hoping they would at least get back to me as a courtesy as I was looking at ordering 24 trackers for another project we are working on. I guess they are too busy to make more money at this stage
On another note, we were using the Trackers from SpacePoint PNI sensors a while ago , they had a reference Kit for $99 and they were great! Does anyone know if they have updated their FUSION product, it's hard to tell from their website...
On another note, we were using the Trackers from SpacePoint PNI sensors a while ago , they had a reference Kit for $99 and they were great! Does anyone know if they have updated their FUSION product, it's hard to tell from their website...
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- Two Eyed Hopeful
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Re: Hillcrest Labs not Answering E-mail or phone calls whats
I believe PNI gave up on selling their own fully integrated reference kits. I have one as well. The discontinuation is actually what drove me to start building my own tracker.paratay wrote:Thanks for the quick reply, I was hoping they would at least get back to me as a courtesy as I was looking at ordering 24 trackers for another project we are working on. I guess they are too busy to make more money at this stage
On another note, we were using the Trackers from SpacePoint PNI sensors a while ago , they had a reference Kit for $99 and they were great! Does anyone know if they have updated their FUSION product, it's hard to tell from their website...
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- One Eyed Hopeful
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Re: Hillcrest Labs not Answering E-mail or phone calls whats
Our apologies for the slow response to paratay. Frankly, we had a mixup on who was responding to customer requests from Australia =). Our Freespace Reference Kits are available for purchase online and we do ship these worldwide. If you have any questions about these kits you can contact me directly at merrill.roller@hillcrestlabs.com
-Merrill Roller
Hillcrest Labs
-Merrill Roller
Hillcrest Labs
- Neil
- 3D Angel Eyes (Moderator)
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Re: Hillcrest Labs not Answering E-mail or phone calls whats
Just a heads-up that HillCrestLabs PMed me about this post, and was very courteous about it (unlike some of the other corporate interests who have tried to harvest our traffic and blatantly ignored our very simple corporate interests sticky). This is why the post is still there. Please keep direct HillCrestLabs inquiries in PM form. Their alias will likely get changed to something else to maintain a non-commercial stature on our site (TBD).
Regards,
Neil
Regards,
Neil