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Anyone else check their DK2 pre order and not see anything?
Posted: Wed Jul 16, 2014 10:21 pm
by mayaman
Went to the order page just to check a status and all I see is my DK1. There is nothing about my DK2 which I placed a pre order for minites after I got the email. Kinda concerned here.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 3:13 am
by Likay
I'd say relax and wait a little more. It's probably manually switched once the order is received and handled by a person.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 3:47 am
by V8Griff
mayaman wrote:Went to the order page just to check a status and all I see is my DK1. There is nothing about my DK2 which I placed a pre order for minites after I got the email. Kinda concerned here.
If you mean you placed a pre-order on the 19th March then I would be concerned. Did you receive an email confirmation of your order? If you didn't receive an email then I suggest your order hasn't been processed.
Either way I would contact Oculus Support with your details
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 6:45 am
by mayaman
Yes, I literally placed the order minutes after I got the email. When finished it gave me a confirmation, but I never got an email. Cyber can you check?
Going to suck if there was some sort of glitch.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 9:18 am
by V8Griff
mayaman wrote:Yes, I literally placed the order minutes after I got the email. When finished it gave me a confirmation, but I never got an email. Cyber can you check?
Going to suck if there was some sort of glitch.
Contact them directly. Don't rely on Cyber to come on here and see your post, I'm sure he'd help but you need to sort this asap.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 9:50 am
by mayaman
Cant from work.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 10:43 am
by V8Griff
mayaman wrote:Cant from work.
You can post on a forum but not send an email?
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 17, 2014 11:31 am
by mayaman
Oculus is blocked doof. Lol
Its blocked as "gaming" by the filter.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Sat Jul 19, 2014 1:09 am
by cybereality
You probably just need to choose your new order number from the drop-down menu (it's on the top-right).
If you have multiple orders it will only show one at a time until you pick the menu and choose a different order number.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Sat Jul 19, 2014 4:28 am
by mayaman
Ding ding ding! Thanks Cyber!
Whew
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Wed Jul 23, 2014 6:06 am
by squibbfire
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 24, 2014 5:49 am
by mayaman
Well, it has disappeared again. I put a ticket in with Oculus a few days ago. Haven't heard back yet.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 24, 2014 9:42 pm
by cybereality
Strange. I guess just wait for support to get back to you, we've been swamped.
Re: Anyone else check their DK2 pre order and not see anythi
Posted: Thu Jul 24, 2014 10:02 pm
by mayaman
Yup, for sure. No reason to panic.
Thanks for checking Cyber.
